Emergency Numbers to Call in Texas

Received this from Susan Golden, our Village Liaison, yesterday. I wasn’t aware that we have so many options. If you or someone you know  might need assistance while evacuating, it would be wise to register for this assistance before the fact.

Subject: Emergency Preparedness

The folks at Ready Houston encourage residents to dial 2-1-1 to register for evacuation assistance before disaster strikes and remember to renew your registration every year to update contact information and other pertinent information such as special medical needs.

Nicky Kelly (Deputy Emergency Management  Coordinator for Montgomery County) encouraged residents to sign up now for evacuation assistance. The information you give to 2-1-1 is followed up by the emergency management team during a community emergency such as hurricane, flooding or a terrorist threat. The information is used to inform the team  of know how many are in need of assistance and where they are located.

  • What is the difference between 2-1-1, 3-1-1, 4-1-1, 5-1-1, 7-1-1 and 9-1-1?

2-1-1 Texas is a free, easy-to-remember phone number connecting callers with health and human services in their community, as well as, state benefits and reporting waste, fraud, and abuse.

3-1-1 (where available) is city non-emergency police/utilities (i.e. downed trees in the roadway, escaped livestock, etc.) – things that need attention, but are not life or death emergencies.

4-1-1 is for Directory Assistance such as local and long-distance phone numbers, area codes, and addresses to businesses. This call will cost you a flat rate fee (depending on your service provider).

5-1-1 is a nationwide number used for traveler information and is promoted by the U.S. Department of Transportation’s Intelligent Transport System initiative.

7-1-1 is for RELAY TEXAS, which is for communication between TTY users and hearing persons. This service connects those who have a TTY and needs to talk to someone who does not, or if you do not have a TTY and needs to talk to someone who does.

9-1-1 is reserved for emergency police, ambulance, poison, and fire.


About M.J.Deare

I am a writer, actively researching topics of interest. I am also a graduate of the University of Arkansas in Fayetteville, with a degree in English, and have a master's degree from the University of Memphis. Born in New Orleans, I lived there until moving to northwest Arkansas and from there to Memphis, Tennessee. My husband and I currently reside in The Woodlands, Texas.
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